Your clinical
documentation copilot

Serving as an AI copilot for automated clinical documentation, the Dragon Ambient eXperience (DAX) Copilot solution enables physicians to do more with less and improve clinical efficiency, physician and patient satisfaction and financial outcomes. Amplified by the power and scale of the Microsoft Cloud for Healthcare, it combines Nuance's proven conversational and ambient AI with the newest and most capable generative AI model.

Unmatched outcomes

The positive impact on care delivery

7 min

saved per encounter, reducing documentation time by 50%

70%

reduction in feelings of burnout and fatigue

3 of 4

physicians state DAX improves documentation quality

85%

of patients say their physician is more personable and conversational

Video case studies

See how DAX can help you

Improved patient focus and work-life balance

Hear how DAX Copilot is helping Jessica McDonnell, Nurse Practitioner at Valley View Hospital, focus on patients, reduce burnout, and maintain a better work-life balance.

Better work-life balance, improved efficiencies, and access to care

DAX Copilot is saving Dr. Michelle Green time at M. Fairview Health. That time savings is making her personal life easy; it's enabling her to focus on patients, get other things done, and see more patients without feeling burdened.

More engaging encounters with less distraction

At the University of Michigan Health-West, providers and patients report more engaging encounters with less distraction from administrative tasks using Nuance DAX.

Better ROI, improved patient experience and burnout reduction with DAX

Dr. Robert McDermott of Allergy, Asthma and Immunology of the Rockies discusses the challenges of their previous scribe program and how they improved the patient-clinician experience and reduced burnout with DAX.

More about DAX

Automatically document care with the Dragon Ambient experience

DAX, an AI-powered, voice-enabled, ambient clinical intelligence (ACI) solution, empowers clinicians to automatically documents patient encounters accurately and efficiently at the point of care. Exceeding the capabilities of a virtual or on site scribe, DAX scales across your organization to deliver better healthcare experiences for providers and patients.

Captures a multi-party conversation ambiently

Clinicians engage in natural conversation with patients and other family members while a dedicated mobile app securely captures the conversation at the point of care, allowing clinicians to connect with patients without having to use explicit voice commands.

Creates clinical documentation automatically

Converts encounter conversations into comprehensive clinical notes tailored to each specialty that adhere to documentation standards, reducing the burden of compliance expertise, and enabling appropriate coding.

Produces high-quality documentation

Integrates subject matter expertise and clinical knowledge with real-world experience to produce high-value, adaptable, cross-specialty documentation. Accommodates multiple documentation formats and templates.

Delivers accurate documentation efficiently and consistently

AI-generated notes go through a brief quality review process before being delivered to the clinician for signature in the EHR. DAX's AI learns the patterns of each clinician over time creating an AI learning loop for continuous improvement.

Integrates with electronic health records

Integrates with electronic healthcare record systems to pull out patient context, deliver the final note, and enable care teams to complete a growing list of tasks in real time with virtual assistants.

Scales across settings and specialties

Use for telehealth and office settings in ambulatory specialties, urgent care and primary care.

Customer testimonials

What customers are saying about Nuance DAX

Hear directly from customers about the many benefits they are experiencing using DAX.

Featured resources

Nuance DAX ranks #1 for improving clinician experience

Explore why Nuance DAX industry‑leading ambient clinical intelligence continues to rank as the top solution by clinicians to help improve clinical documentation processes and the patient‑physician relationship in the 2022 KLAS Emerging Solutions Top 20 Report.

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Evaluating the ROI of DAX at WellSpan Health

WellSpan Health and Nuance collaborated on a study to evaluate the impact of DAX on healthcare. The findings of the study are significant and wide‑ranging—from increases in access to care fueled by additional throughput, reductions in clinician burnout and cognitive load and improvements in the patient experience.

Get the report

Evaluating the ROI of DAX at WellSpan Health

WellSpan Health and Nuance collaborated on a study to evaluate the impact of DAX on healthcare. The findings of the study are significant and wide‑ranging—from increases in access to care fueled by additional throughput, reductions in clinician burnout and cognitive load and improvements in the patient experience.

Get the report

Blogs

Ambient clinical intelligence in healthcare

Wellspan Health expands access to care with Nuance DAX

Learn how Nuance DAX paid for itself and generated a 25% ROI from seeing additional patients. Kenneth Harper Vice President & General Manager, Healthcare Virtual Assistants & Ambient Clinical Intelligence, Nuance, explores how WellSpan Health evaluates the impact and ROI of DAX.

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Scale and efficiency-why AI makes more sense than medical scribes

As clinical documentation demands have increased, so has frustration and burnout among medical staff. On average, physicians spend twice as much time documentation care as they do delivering it. Medical scribing programs may offer some initial relief, but to really alleviate this burden, organizations are turning toward less intrusive, more sophisticated solutions that scale to their needs and work with their workflows.

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Boost clinician satisfaction and reduce burnout in neurology

Burnout has long been an issue that has plagued frontline healthcare workers. It's a particular problem in neurology, where clinicians report the highest rates of burnout and the lowest rates of job satisfaction in the healthcare industry.

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The impact of technological advancements in healthcare

Medical documentation is transforming. Discover how conversational AI, ambient AI and now generative AI is enabling new functionality and improved patient care.

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Ambient clinical intelligence (ACI)-what it is and why you need it

Discover what Ambient Clinical Intelligence is and how it helps clinicians detect and predict illness, improve patient experiences, and expand access to care.

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Nuance Dragon Ambient eXperience ranked #1 for improving clinician experience

KLAS asked healthcare leaders to rate emerging technologies based on their potential to impact the Quadruple Aim. The healthcare IT research firm has now published its findings in a first-of-its-kind report entitled 2022 KLAS Emerging Solutions Top 20-and we’re proud to announce that Nuance Dragon Ambient eXperience® (DAX) was ranked #1 for improving the clinician experience.

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The antidote to the burnout pandemic

Burnout has long been an issue that has plagued frontline healthcare workers. Unfortunately, with a growing physician shortage, (90k predicted by 2025) and aging population, (83.7M people 65 years or older by 2050) the problem is expected to persist. But there's much that can be done to offset the problem. AI-driven technologies, such as ambient clinical intelligence, can dramatically decrease administrative burdens to restore quality of life and the joy of practicing medicine.

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How AI technologies improve the patient experience

Dr. Jared Pelo, CMIO, Dragon Ambient eXperience at Nuance, and Dr. Jesse Affonso, Orthopedic Surgeon at Cape Cod Orthopedics discuss the patient experience, patient satisfaction and how the fusion of art and medicine can deliver a better patient experience and revolutionize healthcare.

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Articles

Learn why health systems are adopting DAX Copilot

On-demand webinars

Hear from industry experts and peers

How three organizations replaced scribes with AI

In a digital world, medical scribes are becoming antiquated. Without industry standards, documentation quality is inconsistent and the one-to-one scribe to physician relationship doesn't scale. Explore how three organizations are moving beyond medical scribes to improve documentation and put the conversation back in the patient encounter.

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Nuance DAX-a customer’s perspective

In this on-demand webinar, Dr. Lance Owens, CMIO/practicing physician, and Joshua Wilda, CIO from the University of Michigan Health West (UMHW) joined Nuance to discuss how DAX is helping UMHW improve patient and physician satisfaction and the patient experience, and ROI.

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See DAX Copilot in action

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